"The future belongs to those who believe in the beauty of their dreams"

—— Eleanor Roosevelt

About me


Hello! I am currently a PhD student in the College of Information Sciences and Technology (IST) at Pennsylvania State University. I'm currently working with my advisor Dr. Xinning Gui.

My research lies at the intersection of Health Informatics and Human-Computer Interaction (HCI). Recently, I am studying consumer-facing healthcare technologies, such as AI-enabled symptom checkers and conversational agents (chatbots), which are so interesting and cool !!


And I'm good at cooking!

Education

    • Present PhD in Informatics, Pennsylvania State University

    • 2018-2020 M.S. in Informatics, Pennsylvania State University (GPA 3.8/4)

    • 2014-2017 M.S. in Management Science and Engineering, Beihang University, Beijing, PRC (GPA 3.8/4)

    • 2010-2014 B.S. in Management Information Systems, Donghua University, Shanghai, PRC (GPA 3.8/4)

    • 2011-2014 Minor in French, East China Normal University, Shanghai, PRC

Publications

    • The Medical Authority of AI: A Study of AI-enabled Consumer-Facing Health Technology

Yue You, Yubo Kou, Xianghua Ding, Xinning Gui

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2021 (CHI 2021)

    • Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers

Chun-Hua Tsai, Yue You, Xinning Gui, Yubo Kou, John M. Carroll

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2021 (CHI 2021)

    • Self-Diagnosis through Chatbot-based Symptom Checkers: User Experiences and Design Considerations

Yue You, Xinning Gui

Proceedings of American Medical Informatics Association 2020 Annual Symposium (AMIA 2020)

  • Human Resource Information Management Model Based on Blockchain Technology

Xin Wang, Libo Feng, Hui Zhang, Chan Lyu, Li Wang, Yue You

Proceedings of 2017 IEEE symposium on service-oriented system engineering (SOSE 2017)

  • Intellectual-property Blockchain-based Protection Model for Microfilms

Wei-Tek Tsai, Libo Feng, Hui Zhang, Yue You, Li Wang, Yao Zhong

Proceedings of 2017 IEEE symposium on service-oriented system engineering (SOSE 2017)

    • Car Service Spare Parts Procurement Process Improvements Based on SOA

Yue You, Yingcheng Xu, and Li Wang.

Indonesian Journal of Electrical Engineering and Computer Science 3.3 (2016): 554-563

    • Correlation Analysis of Multi-source Product Quality Information

Yue You, Yaomeng Yue, Chan Lyu, Li Wang, Yao Zhong, and Jiawei Tian.

Proceedings of the 13th International Conference on Industrial Management (ICIM 2016), Hiroshima, Japan, Sept. 2016

    • Research on the Problem of ‘3S lady’ Based on Data Mining

Yue You, Yao Zhong, Jia-Wei Tian, Yao-Meng Yue, Kui-Yang Liang

Proceedings of the 2015 International Conference on Software Engineering and Information System, Changsha, China, Dec. 2015

Employment

  • Research Assistant

College of Information Sciences and Technology, Penn State University

June 2020 - Present

  • Teaching Assistant

College of Information Sciences and Technology, Penn State University

Aug. 2018 - May 2020

  • Product Manager

China Unicom Cloud Data Co., Ltd., Cloud Computing R&D Department, Beijing, PRC

July 2017 – June 2018

  • Data Analysis Intern

China National Institute of Standardization, Quality Management Department, Beijing, PRC

Sept. 2015 – Oct. 2016

  • Project Assistant Intern

Sephora (Shanghai) Cosmetic Co., Ltd., E-commerce Department, Shanghai, PRC

Sept. 2013 – Dec. 2013

Awards & Honers

IST Student Travel Award, 2020 Spring

Postgraduate National Scholarship

Second Prize of National Postgraduate Mathematical Contest in Modeling

Second Prize of Tic100 Smarter City & IoT National Contest

Third Prize of AVIC Business Plan Competition

Excellent Graduate of Shanghai

National Scholarship

Excellent Volunteer of Shanghai

Services

Conference reviewer

  • AMIA 2020 abstract

  • CHI 2021 full paper

Media

  • "Alexa, should I have haldi-doodh? Stella, I lost my job. Chatbots turn into docs, counsellors"


Times of India


https://timesofindia.indiatimes.com/india/Alexa-should-I-have-haldi-doodh-Stella-I-lost-my-job-Chatbots-turn-into-docs-counsellors/articleshow/78950037.cms


  • "Study reveals design flaws of chatbot-based symptom-checker apps"

Penn State News

https://news.psu.edu/story/631726/2020/09/16/research/study-reveals-design-flaws-chatbot-based-symptom-checker-apps

Personal life

Volunteer

    • Volunteer for GAIN (Global Aid Network), Pennsylvania, 2019

    • Volunteer at the Chunmiao Orphan Family, Beijing, 2016

    • Volunteer in “Hope Bridge” group, Beijing, 2014-2015

    • Voluntary teacher for children with intellectual disabilities, Shanghai, 2010-2014

    • Interpreter at Former Residence of Cai Yuanpei, Shanghai, 2010-2013

    • Interpreter at Shanghai Science & Technology Museum, Shanghai, 2013

Hobbies

    • Chinese flute

    • Painting

    • Calligraphy

    • Cooking

    • Badminton

Contact me

yxy340@psu.edu